Hi all, I found a solution by creating a new product type in Themes [in addition to default product], omitting the Add to Cart button, then applying that Product Template to the collection that I can’t sell online. At the bottom of the page, I also added a contact us. It’s a good enough work around for us.
Topic summary
Main issue: A merchant using the Dawn 12.0 theme needs certain products (from a brand no longer allowed for online sales) to remain visible but without an “Add to Cart” button, replaced by a “Contact Us” option. They had temporarily unpublished the products.
Proposed approach: Add a Liquid conditional in the theme to target the specific collection (group of products) and swap the “Add to Cart” button for an enquiry link when collection.title matches, using an if/unless block.
Adopted solution: Create a new product template (defines the product page layout) that omits the Add to Cart button and includes a Contact Us section, then assign that template to all products in the restricted collection. This preserves product visibility and channels inquiries instead of purchases.
Outcome & status: A workable workaround is in place and the thread appears resolved, with no outstanding questions.