Yes, Test Customer. You go to Shopify Admin, then click on “Customers” and then “Add Customer”.
It’s not that much work really. I just had to do that yesterday, took me 1-3 minutes. Having a “Test Customer” is useful anyway for all sorts of things
Topic summary
Merchants frequently need to switch orders between local pickup and shipping when customers select the wrong fulfillment option. This creates workflow problems: inability to print shipping labels for pickup orders, messy reporting from duplicate orders, and customer confusion.
Workarounds that users have shared:
- Adding a shipping address to pickup orders, then using “Create Shipping Labels” from the bulk order selection (though some report this method has stopped working)
- Using third-party apps like Store Pickup + Delivery ($360/year) or PayPal’s netParcel shipping module
- Creating “test orders” with dummy customers to generate discounted shipping labels, then deleting them
- Refunding to gift cards and recreating orders to maintain proper accounting
- Using the Order Printer app to access label creation options
Key challenges:
- No native Shopify feature to toggle fulfillment methods on existing orders
- Charging customers for added shipping costs requires manual invoice editing
- The reverse direction (shipping to pickup) remains unresolved
- Some users report previously working methods have been disabled
Current status: The discussion spans multiple years with hundreds of complaints but no official Shopify solution. Users suspect the platform intentionally omits this feature to drive paid app adoption.
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