Change an order from local pickup to shipping or Vice versa

Topic summary

Merchants frequently need to switch orders between local pickup and shipping when customers select the wrong fulfillment option. This creates workflow problems: inability to print shipping labels for pickup orders, messy reporting from duplicate orders, and customer confusion.

Workarounds that users have shared:

  • Adding a shipping address to pickup orders, then using “Create Shipping Labels” from the bulk order selection (though some report this method has stopped working)
  • Using third-party apps like Store Pickup + Delivery ($360/year) or PayPal’s netParcel shipping module
  • Creating “test orders” with dummy customers to generate discounted shipping labels, then deleting them
  • Refunding to gift cards and recreating orders to maintain proper accounting
  • Using the Order Printer app to access label creation options

Key challenges:

  • No native Shopify feature to toggle fulfillment methods on existing orders
  • Charging customers for added shipping costs requires manual invoice editing
  • The reverse direction (shipping to pickup) remains unresolved
  • Some users report previously working methods have been disabled

Current status: The discussion spans multiple years with hundreds of complaints but no official Shopify solution. Users suspect the platform intentionally omits this feature to drive paid app adoption.

Summarized with AI on October 27. AI used: claude-sonnet-4-5-20250929.

I have the same issue. Were you able to get this resolved?

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