A user successfully updated their store’s free shipping threshold from $50 to $30 in the backend settings, and customers are receiving free shipping at the new amount. However, the promotional messaging displayed on the storefront still shows the old $50 requirement.
Likely cause: The shipping promotion bar is custom-coded in the theme and doesn’t automatically sync with Shopify’s shipping settings.
Suggested solutions:
Status: The issue remains unresolved; the original poster has not yet shared store access or confirmed their theme.
Hi all - thanks for your help in advance.
I want to update our free shipping promotion from $50 to $30… I somehow did it so people do get free shipping with more than $30. But in the shopify page, we still see that $50 is required to get free shipping. How do I update it? Thank you!
Hey @brian_71
If you updated your shipping method and the shipping promotion bar is still not updated then it’s probably custom coded and needs to be fixed manually. Can you share your store URL and collaborator request code in my private message so I can have a proper look at my end?
Cheers,
Moeed
Hi @brian_71
Ok dear, please share your store URL and collaborator code with me so I can check and provide you with the proper solution.
Usually, themes or apps can’t see your free shipping threshold automatically, this needs to be configured in the theme/app settings in addition to the change in shipping configuration you’ve already did.
What theme you’re using?
Hi @brian_71
I suggest you use BiDeal Bundle Volume Discounts app. We provide you with a feature to you easy create any cart threshold to discount shipping on amount/percentage and preview as you can see below
