Change Name and URL of Contact Page in the Footer Legal Menu (Dawn)

Topic summary

Goal: In Dawn 11.0, rename the footer legal (policies) menu “Contact information/Kontaktinformationen” to “Contact/Kontakt” and point it to a custom Contact page, including German translation.

What works:

  • Navigation > menus only affects the “Quick links” footer menu, not the small policies menu beside the copyright.
  • Titles can be renamed via Online store > Themes > … > Edit default theme content > … > Checkout & system > “Checkout Shop Policies” (works for EN/DE).

What doesn’t:

  • Policies pages aren’t in Online store > Pages, and Settings > Policies only allows editing text, not titles or URLs.
  • Changing the URL via Edit website SEO applies only to a Contact page created under Online store > Pages; it does not change the destination of the legal/policies footer link, which still points to Shopify’s policy-based Contact page.

Latest guidance/outcome:

  • Staff confirmed the URL can’t be changed for a Contact page generated under Settings > Policies and suggested contacting Shopify Support to review store-specific setup.
  • User will contact Support. Issue remains unresolved in-thread.

Notes: Screenshots were shared but not essential to the core issue.

Summarized with AI on January 17. AI used: gpt-5.

Hey @Ollie ,

thanks for your response! I will try my luck with the Shopify Support then. Thanks again for your help! :slightly_smiling_face:

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