Change secondary name field on contact form

Topic summary

A user needs to modify the secondary name field in their contact form to either:

  • An order number field, or
  • A dropdown menu for selecting a reason

The current form includes a screenshot showing the existing name field structure.

Proposed Solution:
Another participant suggests using Shopify’s custom fields feature and references the official Shopify documentation on adding contact forms (https://shopify.dev/docs/themes/customer-engagement/add-contact-form).

Status: The discussion remains open, awaiting confirmation if the custom fields approach will meet the specific requirements for order number input or dropdown functionality.

Summarized with AI on November 16. AI used: claude-sonnet-4-5-20250929.

the second name field i need to change to order number or a drop down for reason instead of name

Hi @Prijay

You can use the custom fields for this.

Please check this
https://shopify.dev/docs/themes/customer-engagement/add-contact-form

If need any help let me know