A merchant wants to display their legal LLC name on shipping labels (e.g., “Shop Name / Legal LLC”) without changing the shop name throughout their entire Shopify store. This is needed because their postal box provider charges extra for mail addressed to different business names.
Current Limitations:
Shopify Shipping does not allow customizing the store name exclusively on shipping labels
Editing the “Locations” section was initially suggested but confirmed not to solve the issue
The shop name on labels is tied to the overall store name in general settings
Workaround Solution:
Use third-party shipping platforms that sync with Shopify and allow custom return addresses:
Status: The issue remains unresolved within native Shopify Shipping. Multiple users have requested this feature for years, but Shopify has not implemented it. Third-party shipping apps are currently the only viable solution.
Summarized with AI on October 30.
AI used: claude-sonnet-4-5-20250929.
I feel like this ought to be simple but I cannot figure it out. I’d like to change my shop name on my shipping label only, so instead of “Shop Name” it would be “Shop Name / Legal LLC.”
I know I can change the overall store name in the general settings, but I don’t know how many things that’d change on the site (like probably how the title appears in the web browser, I’d imagine.) I want to customize label only. I receive business mail for the LLC at a private postal box, which I also use for my return address. They consider mail for different business names to be “additional recipients” I’d need to pay extra for, so the simplest solution is making sure I have the LLC name on my labels too.
When utilizing Shopify Shipping, you have no option to alter the Store Name exclusively on shipping labels. However, if you’re using apps, the ability to modify the “From” address on the label will be available based on the specific apps you’re using.
Alternatively, you can navigate to the “Locations” section and make adjustments to the Address Line 1 or 2, including adding the Legal LLC information.
@modblot Basically any third party shipping platform that syncs with shopify will let you set your return address for labels you buy through their app.
No apps will change the return address that shows when you buy labels with shopify shipping within shopify.
Some suggested shipping platforms we have used and liked over the years (all sync with shopify):
www.pirateship.com - Free, offers rock bottom USPS and UPS, including much cheaper ground saver than shopify. A good flat rate international program for .5-4lb
www.easyship.com - Free basic plan with platform carriers. Rock bottom USPS rates, a bunch of great discounted international carriers including a fast and affordable fedex International Connect Plus account.
https://www.shipblink.com/ - Integrates with Easypost - great for giving access to 1001 carriers if you bring your own accounts. Same fedex platform account as easyship and good usps/ups rates. Not as many budget international options as easyship unless you bring your own accounts. But the team there can help you connect with those! - Absolutely unbeatable insurance prices ($0.50/$100)
www.goshippo.com - I think their latest version of free accounts may not be as good when I signed up? They offer Both the super cheap ground saver that pirateship has and the fedex platform account for ICP. But no slow budget international options included free like with pirate or easyship.
There are so many more. But all of these work well.
