Hi, does anyone know how I can change the “Chat with us” text to my local language text? I’ve been trying to figure it out but without luck so far.
Editing the code is fine as well. I’d appreciate if anyone can assist.
Thanks in advance.
Topic summary
A user is trying to change the “Chat with us” text in Shopify Inbox to their local language but cannot find the option in the app settings.
Key points:
- The user contacted Shopify support, who confirmed this specific text line cannot be customized through the app interface
- Only text appearing below “Chat with us” can be modified in settings
- Custom code modification appears to be the only solution
Current status:
- Another community member offered to help implement a custom code solution
- The original poster is willing to share their store URL and schedule a call to resolve the issue
- Discussion remains open as they work toward implementation
@hustlio Hey, thanks for posting here.
during the app integration or in the settings of the app has options to change text.
I’ve been looking for the option and also asked Shopify support directly but there’s no way to change that particular line. You can only customize what comes after it, down below.
I am assuming this needs to be done with the custom code.
@hustlio how is possible that this app does not have the option to change text…
if it is impossible, you can add custom code to change its text.
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I am also amazed by this, especially considering the fact that it’s Shopify offical app.
Do you have enough code knowledge to help me get this done? I’m happy to hop on a call with you or share my website link if that’s what you need.
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@hustlio thanks for sharing your issue here. i am passionate about helping you can you please share store URL or anything else