Change the Default State of Restock Checkbox when Cancelling Orders

Payments + Shipping & Fulfilment
1

I’d like to complain about awful it is that Shopify’s default action when canceling an order is to restock the item. I’ve had this scenario play out multiple times: Customer orders an item, there’s an error and the item is not available, the order gets canceled, and the checkbox gets missed so the item gets restocked. Then the cycle continues. It’s frustrating for us. It’s frustrating for the customer, and it creates a bad impression.

We’re a small retail store, and multiple folks pitch in to fill orders when it’s busy and to give our main shipper time off. I’d love to just be able to disable the restock action so the nuances of canceling an order are way more straightforward.

2

I too would like this feature enabled.
Especially as we begin drop shipping more with bigger retailers, they receive the inventory first. Consolidate and then ship back to us.

I can’t have the returned items go back directly into stock when I don’t have that merchandise.