We want to change the UPS return address on our shipping labels. I have been reviewing the forums, but I cant find anything that would allow us to do this. Can you provide some insight on how to set this up?
Hey @Aquaphant ,
Great question!
The first time that you purchase a UPS label through Shopify Shipping, you are prompted to enter a return address. If a UPS shipment needs to be returned or was rejected by the receiver, then UPS delivers the shipment to the return address that you entered during setup, not the return address on the label.
If you need to change your return address, then contact address-change@shopify.com with your new return address.
Otherwise, how is the rest of your store going? I don’t know if you have anything planned for BFCM this year, but now is the time to make some preparations. BFCM is one of the biggest sales weekends of the year and sees the start of the holiday season as well. Every year my go-to is this BFCM Checklist. It allows me to make sure that I am making the best use of my time and resources and it really helps take the pressure off by starting early. It is well worth the read should you be interested!