Changing Contact Information Policy Link

Store Design
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Topic summary

A Shopify store owner needs to modify their footer’s “Contact Information” link, which currently points to the default Policies page instead of a custom contact page.

Current Issue:

  • The footer link automatically pulls from Shopify’s Policies settings
  • Attempts to redirect it to an existing custom page (/pages/wholesale-inquiries) have failed through template updates

Desired Outcome:

  • Implement a contact information setup similar to the reference site (rockysmatcha.com)
  • Link footer to a functional custom contact page rather than the policies page

Attached: Screenshot showing the current footer implementation

Status: Awaiting guidance on how to override the default policy link behavior in the footer template (likely requires Liquid/HTML customization)

Summarized with AI on November 2. AI used: claude-sonnet-4-5-20250929.
1

Hi,

I am looking to change the Contact Information link in my footer (URL: https://wyenewyork.com/). The link is derived from the Policies page on Shopify and not a customer contact information page, which is where I’m getting stuck. I have tried to update the template, but it won’t let me use the Contact Info page that I use in another capacity on my site here, https://wyenewyork.com/pages/wholesale-inquiries.

I would like my Contact Information page to function similar to how it’s done on the following site, https://www.rockysmatcha.com/

Screenshot 2025-01-10 at 4.46.54 PM.png
Screenshot 2025-01-10 at 4.46.54 PM.png3018×1646 297 KB

Any help is greatly appreciated! Thank you very much.