Hi, wondering if anyone can help with this. I purchased a shopify store from someone in Canada. The site had been suspended from Google Shopping for the usual “Misrepresentation”. I was aware of this before purchase and have already fixed the site issues causing it but while trying to get GMS set up…

Great, thank you very much for the info, it’s very helpful.

Hi again, I’ve tried following these instructions but I don’t have the option to go Settings>Account Settings>Account Information>Account Management. I have Settings>General Account Options and the “Close Merchant Center account” link is on that page. However, I don’t have an option to click on the…

If the GMC account was created via Shopify, you need to seperate it from Shopify as they will be the parent owner. And if you are a sub account, you can not delete it. Therfor you need to contact Google first and ask them to seperate your account from Shopify, then you can delete it. However as yo…

Hi @Baskingshark Have you tried to reach the original store owner? I think you are unable to unclaim it because you might not have the administrative access to do so.

@OneMobile Unclaiming is unnecessary as that will not allow you to delete the account. The deletion of the account is prevented due to the account being a sub account. Thus, needs to be seperated from Shopify first, by contacting Google.

Hi all, The previous owner has made me an admin but has not deleted their own user account. They are still showing as the verified owner of the website. I do have the ability to close the merchant center account. Clicking this also offers me the option to switch to “classic merchant center” althoug…

If the account is not suspended, you can delete the account when the account is seperated from Shopify, yes. Unclaiming or removing the verification, will not do anything with regards to deleting the account. You can delete the account regardless, if its verified or not. The only way to delete an …

Changing Countries / Un-claiming store in Google Merchant Center

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Baskingshark January 23, 2024, 4:32pm 2

Thanks - I think your reply got cut off.

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Changing Countries / Un-claiming store in Google Merchant Center

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