When i was trying to upload my passport for the Shopify Payments method, i realized i didnt put my real name in the account somehow and now its showing me i need to upload the passport to a name that not my real name. And i found absolutely no way to change it, can someone help?
Topic summary
A user encountered an issue while setting up Shopify Payments where they discovered their account name doesn’t match their real name.
When attempting to upload their passport for verification, the system is requesting documentation for the incorrect name currently on the account.
The user has been unable to find any way to change their personal name in their Shopify account settings and is seeking assistance on how to resolve this mismatch before completing the payment method verification.