This feels like a silly question but I cannot work out how to change the pick up location displayed in our pick up notifications - it’s stuck on the default example address.
Help!
Topic summary
Main issue: Pick-up notification emails display the default example address/name (e.g., “Example Shop”) instead of the correct pick-up location, and users can’t figure out how to change it.
Proposed solution: One reply outlines Shopify steps:
- Shopify admin > Settings > Shipping and Delivery > Local Pickup
- Check locations and select the preferred pick-up location
- Enable “This location offers local pickup”
- Reference guide: https://help.shopify.com/en/manual/shipping/setting-up-and-managing-your-shipping/local-methods/local-pickup
Recent updates: Multiple participants report the same problem persisting (email template still shows “Example Shop”). One participant asked whether the suggested steps resolved it, but no confirmation was provided.
Status and outcome: No verified fix or resolution reported. The thread remains open/ongoing, with users awaiting confirmation on whether the Local Pickup location settings correct the pick-up details shown in email notifications.
1 Like
Hi @TABC ,
Follow the below steps to change the Pick-Up location displayed in the notification.
- Open your Shopify admin.
- Go to Settings, click on Shipping and Delivery
- Go to Local Pick Up.
- Under Local Pick Up check for locations
- Click on the preferred location for enabling Pick Up
- Check for this option - This location offers local pickup
Please refer to the below link for more information- https://help.shopify.com/en/manual/shipping/setting-up-and-managing-your-shipping/local-methods/local-pickup
Hope it helps. For more information please connect with us.
All the best!
Team CedCommerce
Hi TABC,
Were you able to find a solution?
I am having the same issue.
Thanks
Russ
1 Like
Having the same problem. Email template shows ‘Example Shop’.
same!