Hi TABC,
Were you able to find a solution?
I am having the same issue.
Thanks
Russ
Topic summary
Main issue: Pick-up notification emails display the default example address/name (e.g., “Example Shop”) instead of the correct pick-up location, and users can’t figure out how to change it.
Proposed solution: One reply outlines Shopify steps:
- Shopify admin > Settings > Shipping and Delivery > Local Pickup
- Check locations and select the preferred pick-up location
- Enable “This location offers local pickup”
- Reference guide: https://help.shopify.com/en/manual/shipping/setting-up-and-managing-your-shipping/local-methods/local-pickup
Recent updates: Multiple participants report the same problem persisting (email template still shows “Example Shop”). One participant asked whether the suggested steps resolved it, but no confirmation was provided.
Status and outcome: No verified fix or resolution reported. The thread remains open/ongoing, with users awaiting confirmation on whether the Local Pickup location settings correct the pick-up details shown in email notifications.
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