We are using ReCharge for subscriptions on our products, but an issue with that is if a customer places an order with 2 different subscription terms(product A every month, Product B every 2 months) it charges them shipping twice. We would like to over ride this and make it so that if multiple items are purchased on differing terms we would like to override the shipping rate to $6.99. Any orders over $100 should be free shipping, if anyone has any solutions or resources that would be helpful, thank you.
hello there
To override the shipping rate, you can try the following steps:
- Create a shipping rate with the desired flat rate of $6.99 for all orders containing multiple subscription items.
- Use ReCharge’s Shipping Override feature to apply this new shipping rate to orders containing multiple subscription items.
- Create a free shipping rule for orders over $100.
To create a new shipping rate, you can follow these steps:
- Go to your Shopify admin panel and navigate to Settings > Shipping and delivery.
- Click on Manage rates for the shipping profile you want to modify.
- Click on Add rate and enter the details for the new shipping rate. Set the rate to $6.99 and specify that it should apply to all orders containing multiple subscription items.
- Save the new shipping rate.
To use ReCharge’s Shipping Override feature, you can follow these steps:
- Go to your ReCharge admin panel and navigate to Settings > General.
- Scroll down to the Shipping Override section and click on Enable Shipping Override.
- Select the new shipping rate you just created as the override rate for orders containing multiple subscription items.
To create a free shipping rule for orders over $100, you can follow these steps:
- Go to your Shopify admin panel and navigate to Settings > Shipping and delivery.
- Click on Create a free shipping rate.
- Enter the details for the free shipping rule, specifying that it should apply to orders over $100.
- Save the free shipping rule.
I hope this helps
