HI. I changed to plan to “shopify yearly” paying $1480 to use CCS (only for the distant rate).
but my customer was not happy and he wanted to change it and publish the web now.
so I requested to change it and get it refund from this Tuesday.
Today is Friday but I talked to Support advisor 5 times about this issue.
why the billing team is not touch with me about this issue for 4 days.. until now.
No one helps me . I need to publish it now. deserve to get $1500???
I spent 4 days for this… it’s not good.