I’m trying to submit information, but when I go to put the document it is asking for MY information. “Identity verification for my name”. Im currently under 18 so it will automatically fail. How can I change this to ask for my mother’s information, and then use her information to be accepted to use Shopify Payments? (She agreed to this btw:) )
Topic summary
A user under 18 is attempting to set up a Shopify store but encounters identity verification issues when the system requests their personal information, which will automatically fail due to age restrictions.
Proposed Solution:
- The user asks whether they can substitute their mother’s information for identity verification and Shopify Payments approval, noting that she has agreed to this arrangement.
Community Response:
- One commenter suggests navigating to account settings to modify the stored information.
- Another user offers direct assistance via DM if further help is needed.
Status: The discussion remains open with no definitive resolution provided regarding age restrictions or the legality/feasibility of using a parent’s information for account verification.
You will have to go to your account settings and make changes to the information you have there and if you don’t know how you can always dm here so I could assist your futher
I would like to change c my store name