Changing store owner details to activate shopify payments

I have recently been transferred ownership of a shopify store. However, I am unable to finish setting up shopify payments because its asking for verification of the previous owner. I need to change business owner details so I can start using shopify payments. I have looked for help in the Shopify Help Center but could not find the answer. There is no option of email support anymore nor can I connect to live support. Please help me out as I am only one step away from receiving payouts.

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