Check Out Page - Wrongly showed code at shipping policy

Topic summary

A user encountered an issue where code snippets are displaying incorrectly in the shipping policy section on their checkout page instead of the intended policy text.

Problem Details:

  • Unformatted code or markup is appearing in the shipping policy box during checkout
  • The user included screenshots to illustrate the issue

Suggested Solution:

  • Navigate to Settings > Policies
  • Scroll to the “Shipping Policy” box
  • Verify the shipping policy content is correctly saved and formatted

Status: The issue remains unresolved with only one troubleshooting suggestion provided. Further investigation may be needed to determine if this is a formatting error, a theme issue, or incorrect content entry.

Summarized with AI on November 13. AI used: claude-sonnet-4-5-20250929.

Hi everyone, I have come into a trouble that there is a bunch of codes showed on the shipping policy box during check out page. Can somebody tell me where can I delete these codes? I have attached the screenshot below. Thank you.

Please check if you shipping policy is correctly saved by going to “Settings” > “Policies” and scroll down to the box “Shipping policy”.