Check Store Availability Modal Doesn't seem to be opening

Technical Q&A
1

On our product pages we have a store availability option, but when you click it nothing opens.

1 Like
2

Hey @LycetteGreg

That’s because the JavaScript of that button isn’t setup properly as you can see in the attached screenshot below:

image
image1907×642 100 KB

If you want to remove it, I can help you with that OR If you want to get it resolved then I’ll probably need to have a look at your theme backend for that so feel free to share your collaborator request code in my private messages and I’ll sort it out.

Cheers,
Moeed

4

If you can update your theme to the latest version, then do it.
Updating will create a separate theme in your store and would not change the current one. So it’s safe.

Then, check whether this works in this updated theme.

So far it looks like the theme code error, so checking in the latest theme version will help confirming this.

The code works fin in clean latest theme version, but yours is not the lates, so it is not obvious whether this is something specific to your store, or something fixed with theme updates.

You also have these CSS rules in your assets/theme.css which hide the output and only leaves the link visible:

.surface-pick-up-embed__location-info {
  display: none;
}
.surface-pick-up-embed__in-stock-icon {
  display:none;
}
.surface-pick-up-embed__out-of-stock-icon {
  display: none;
}
5

It’s a Grid 6.0.0 and you could easily see that if you’ve visited the link shared.
Now, can you, please