Checkboxes on Cart screen to inform order preferences

Technical Q&A
1

Hello!

I’m looking for help coding some checkboxes on our store’s cart screen to allow customers to tell us if whether;

a) They would be happy to allow substitutions on items when we don’t have the exact thing they’ve ordered, or;

b) Instead of a substitution they would prefer to receive a partial or full refund on the item(s) instead.

Ideally, checking one of the two boxes would be compulsory before moving to checkout, and the option that’s been checked will feed through in some way so that our fulfilment team are able to see what the customer’s preference is.

Thank you for your time!

2

Hi @Xelbie

Would something like the below address your specific issue at hand?

JHKCreate_0-1643908336443.png
JHKCreate_0-1643908336443.png961×190 7.92 KB

If yes, copy the following code and paste it between the tags inside your cart.liquid file


  

   Allow substitutions

   Instead of a substitution they would prefer to receive a partial or full refund on the item(s)

Should you need more hands-on assistance we would be happy to provide it.

Cheers!

3

Hey there, thanks for your reply!

While the code above seems to work as intended on the Cart screen, the selected information doesn’t appear to feed through to the customer’s order information once the order has been placed. Is there any way around this?

4

Hi @Xelbie

Can you confirm this was placed inside your cart.liquid file between the & tags?

Let me know!