Thank you for the detailed guide much appreciated.
Hello, our account has been suspended due to mispresentation. We have already tried to fix this but Google keeps ban it. Could you please help me to figure out what is wrong? We have tried to contact support but they couldn´t help us. Here is the website: https://zuty.de/
Are your products in stock? Or is it print on demand?
They are in stock.
For example the address does not pinpoint on Google Maps where you are located.
Missing contact link in the footer.
Make sure all products have product identifiers if the manufacturer has assigned barcodes.
For the rest, I don’t see anything obvious, so I recommend you check in more detail everything from your website, to the data feed and merchant center settings. You might of overlooked something.
Thank you! We will take a look into this.
Hello, my google merchant (google shopping) was actived and suspended after 2 days, i sent “request review” but it still suspended, can you review it and tell me what is the problem with my site? Thank you very much, my site is www.allyourneed.store
thank you
I could not see a business matching your details at the listed address. That would be one of the main issues.
Based on the way you have written things, I guess you are not located in the US. If so, it is best to be honest where you are as this will have a much higher success rate then pretending.
And I recommend you target first your native country, in your native currency and language. Then expand into other countries step by step once you are more established.
Thank you!!!
Hello. I currently have been having issues for 3 months now for misrepresentation. I’ve hired 2 different people to help me and they were both unsuccessful. My link is: mobilitynest.com. If you can please help me you will be a life saver
OK.
I’ll look at it today
@Cheinz The main thing I noticed is that no business exist at the listed address. Considering Google can not find your business they flag it as misrepresentation.
I have not looked any further so you may have more issues. But the missing business such as on Google Maps is the main issue.
I need your help with the google everything. SEO, Google Merchant Account, Google Profile,Google Ads.
@Versatility1 You may reach out to me if you like, or if you have questions that you like to share feel free to ask.
Hi @EmmanuelFlossie I have same issue and I try & try to address the issues but still have “Suspended account for policy violation” I wonder if you could pls check out my shop too? https://petfinity.shop/
As you are most likely drop shipping, this comes with an inherited disadvantage, and that is trust. Consider improving your business, such as original images and content.
Google generally suspends drop shippers that look the same as all the other drop shippers. So by having original content, this may increase your trust signals.
I also recommend building up trust by collecting reviews.
Hi there! I too have been having issues with the misrepresentation issue with google. We had the issue about 7 months ago and were able to get it resolved however as of last week it has came back. Have hired a person to help however they have been unsuccessful so looking to get some more assistance with this. We were an Etsy shop before hand and imported all of our reviews from there over to our website (this was done 2 months ago when we closed our Etsy shop) so I don’t know if that could be the issue with our issue but I would have thought if it was then Google would have issued this suspension way back then. other than that, there is nothing that we can really find to tell us what would be going on. Our site is ElegantEternity.com and any help would be greatly appreciated. We’ve had a manual review done as well and they are also saying there are still issues however they are not telling us what the issues are.
Yes, importing reviews is not allowed. As they are not from sales made on the website, and will be a reason for suspension.
Remove all reviews, and start collecting reviews from sales made on the website.
Hi,
We are also having issues with misrepresentation and cannot seem to see what the issue is. We have gone through our website and would be grateful if anyone could shed any light. The address is www.kcathome.co.uk
Thanks in advance and any help would be greatly appreciated.
You have very weird pricing, nothing is rounded. This is ofcourse not a reason for suspension, but it’s a sign of drop shipping, and thus you need to demonstrate you can deliver what you offer.
As there are hundreds of merchants doing the exact same thing as you, Google will want trust worthy merchants.
Consider working on your reviews.