Checkout Button not taking them to checkout page on mobile

Hi!

I recently discovered that when on mobile, clicking checkout opens up a new window that brings the customer back to the store. However, when on Desktop, it is not the case. I looked into the settings and could not figure it out. I also have tried different mobile browser and it seems to be the case only on Mobile.

I remember when I created the store year ago, there was an option to open checkout page in a new window or same window. I couldn’t find that option anymore and if anyone could help, it would be really helpful!

Thank you in advance!

Actually this one answered my question: https://community.shopify.com/c/technical-q-a/why-is-my-store-says-opening-soon/m-p/1415124#M73107

Hello, Rob-Far

I don’t know if I understood correctly, because checkout is always the same, in its own page. But what you can indeed change how appears is the cart before checkout. If this was what you meant, the path to change that in danw is this one:

Thank you!

Actually I ran into an issue today: when click checkout, it will direct to a page saying the store is opening soon. I found an answer saying that it could be due to not paying the bill.

I checked my payment history and noticed that the payment is being processed today. My suspicion is that due to the timezone, the system doesn’t think I have paid the bill yet. That’s why the store is inactive. Do you think that could be it?

Ohhh, if the store is considered to not be open yet, then, yes, it is probably the reason that you can’t finalize the order

Yeah. The store has been opened for almost a year and this is the first time we run into this problem. I am very confused. I checked the past orders and I still had sales a few days ago…

Yeah, probably something happened with the payment plan then