Checkout button on cart page - cursor showing disabled icon on hover

Hello!

I am getting some customers saying the checkout button on the cart page isn’t working. This is on both mobile and desktop.

I have noticed that on the cart page when a user hovers on the Checkout button the cursor has a disabled icon - see image. But it only seems to happen sometimes.

Any help is much appreciated!

Hi @Moh01 ,

Please send your site and if your site is password protected, please send me the password. I will check it.

Hi @Moh01 ,

I checked and during loading, there was JS adding ‘disabled’ for the button checkout.

Do you have any app related to cart page installed? I think it’s caused by the app you installed.

Please check the app again.

Hope it helps!

Hi @LitExtension

Hmm…I’m not sure how to check that. Any advice?

Hi @Moh01 ,

Currently, I have checked and your store has a lot of errors with apps, including: Globo filter, calendar,…

So you should check these first.

Hope it helps!