Hello, I am running into the same problem… The Cart page keeps refreshing when I click Check-out… But when you say download a fresh copy do I have to redo my entire store… I’m lost…
Topic summary
Checkout button on cart pages refreshes or is unresponsive across multiple Shopify stores. Initial report reproduced by staff; suspected theme code edits rather than apps.
Resolution for original poster: publishing a fresh, unedited copy of the theme fixed the issue. Staff suggests testing with an unedited Shopify theme, using Diffchecker to compare code, and ensuring apps are properly uninstalled.
Broader incident: Shopify status reported a Google Tag Manager (GTM) issue causing cart-to-checkout failures. Recommended workaround: temporarily disable GTM. Contributors shared temporary fixes (code is central):
- Add a direct link button: Temporary Checkout Button
- Modify cart button to link directly to /checkout in cart.liquid/template-cart.liquid/main-cart-items.liquid
- Ensure the submit button includes value=“checkout”
Other causes noted: specific third‑party apps (e.g., Lens Advisor) breaking checkout; contact the app developer for fixes. Some users saw differences with VPN/region; continue testing on an unedited theme with apps disabled and contact Shopify Support for account-specific help.
Status: Original case resolved; GTM-related outage had workarounds. Multiple users still report issues due to varying causes (theme edits, GTM, apps), so the discussion remains open.