Hi,
Our shop’s checkout button on the Cart page suddenly stopped working…it used to work perfectly until yesterday and the reason is unknown. Could you help check what is the issue?
Thank you in advance.
Topic summary
A shop’s checkout button on the cart page stopped functioning unexpectedly after working properly the day before. The issue affected the live site at shop.raise3d.com/cart.
A community member provided troubleshooting steps including:
- Testing in incognito mode and clearing cache
- Checking browser console for errors
- Reviewing recent theme or app changes
- Testing with a default theme
- Verifying cart.liquid code
- Disabling recently added apps
Resolution: The original poster contacted Shopify Support directly and the issue was successfully resolved. The specific cause and solution were not disclosed in the thread.
1 Like
Hello @Florentino28 try this
If your checkout button stopped working, try these steps:
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Open the cart page in a private/incognito window. If it works there, clear your browser cache and cookies.
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Open Developer Tools (press F12) and check the Console tab for any red errors when clicking the button.
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Think about any recent changes (like new apps or edits to your theme code) and try undoing them.
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Switch to a default theme (like Dawn) to see if the issue is theme-related.
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Check the cart.liquid or relevant file to make sure the checkout button code is still correct.
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Disable any recently added or updated apps one by one and test each time.
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If nothing works, contact Shopify Support.
if you need more help plz let me know
Thank you 
Thank you Goldi07, we contacted Shopify Support and the issue has been solved 
1 Like
that’s perfect if you need any help plz let me know and if you think i was helpful for you ..you can also appreciate with buy me a coffee
happy to help again
Thank you