Checkout Errors & Visitor numbers jumping up and down

Shopify Discussion
1

Hi, is anyone else still having issues with the checkout since the Apple Pay error was flagged this morning?

It seems its still affecting our store despite Shopify saying its resolved. Some of our purchasers also can’t use Shop Pay. We also then randomly had orders just appear from earlier this morning that weren’t there before. My concern is customers placing an order and then it not showing for us, as well as the revenue we’re losing from a decline in sales. I understand things happen but this is the 3rd issue preventing sales in the last month.

We’ve also noticed that our visitor sessions keeps jumping up and then down.

2

I’m having the same problem with checkout right now, have you had any success

3

Nope not yet, we have had some sales come through but I think that’s because those users are using afterpay

4

yea I’m having sales come in I just cant get to checkout to fulfill the orders

5

Nope, nothing still. Some customers are able to reach the checkout but not all. It seems to now be affecting the website traffic. It seems it could be people using the express checkout through shop but I can’t know for sure