Facing the same issue for another store https://zola.in
Did you find any solution to this?
Topic summary
A technical issue has been identified where checkout-related events (checkout/create, checkout/update) are missing customer objects in their payload data when customers use phone numbers to checkout.
Key Details:
- The problem occurs specifically on thefinite.co store
- The same checkout flow works correctly on other stores tested
- Sample event data has been attached showing the missing customer information
Current Status:
- Multiple users are experiencing this identical issue (confirmed on zola.in store as well)
- The discussion remains unresolved with no solution identified yet
- Users are seeking guidance on how to fix the missing customer record details in checkout events