Checkout issues reported by multiple customers

We have got reports almost every day for the past 3 weeks that the customer can not reach checkout page

normally something like this:

“i can add to my cart but when i go to checkout its not available to view checkout page not available in preview”

I saw lots of posts about checkout issues across the web but they have now been fixed? We are only a small store but seem to get at least one report a day (so possibly many others don’t contact us) its always along the lines that the checkout page is blank or wont load, we had no reports previous to this past 3 weeks and we have not made any recent changes to the theme/apps. We moved to shopify 6 months ago and its been relatively good but didn’t realise that I would have problems with something as basic as checkout!?

In cases such as these do we just sit tight until shopify fix it or have I got to try and fix it? we are losing sales every day at the moment… :persevering_face:

Please share your store URL

Which theme are you using? Do you use any apps for creating custom discounts or cart discount rules?

We’re noticing this as well on our site :disappointed_face: I’ve heard Shopify is testing a new checkout page and I’m wondering if this is where the issues are coming from. Following to see if there’s an update on this.