Get more from your checkout page.
Your store looks the way you want it. Then a customer reaches checkout and the branding disappears, the fields don’t match what you need, and the payment options feel out of order. You’ve probably got questions about what you can actually change.
Jesse Hoffman, Louise Heng, Simon Bolduc, and Stephen Selao from Shopify are here to answer your questions live.
Date: April 28, 2026
Time: 2 - 4 p.m. ET
What to Expect / What you can ask about:
- How to customize your checkout pages
- How to reduce checkout abandonment and turn visitors into buyers
- How to add custom fields like delivery time, gift messages, and notes on checkout
How It Works
To participate:
- Go to Checkout Optimization.
- Click New Topic.
- Write your question and click Create Topic.
- Join the conversation without the camera! All participation is via text in the community.
You’ll find your question and its answer in your Profile or on the board afterward.
This AMA is for store owners who are:
- Getting regular orders but want to improve checkout conversion.
- Setting up checkout for the first time and want to get it right.
- trying to customize the checkout and improve customers’ checkout experience.
Click here to ask your questions now!
Read our Rules of Engagement before participating.