Hi. I’m not experienced at all in coding on Shopify but I am having an issue loading my checkout page. I’ve tried it from multiple devices, different web browsers, etc. and still nothing. I would like to launch my website, however, when I go to the checkout page it just spirals like it’s loading and never gets out of this even after waiting a very long time. Is there a way I can fix this in simplified terms because I’m not too familiar with coding? Thank you.
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Hi,
Welcome to Shopify Community.
We are always happy to help you,
Kindly Share your Store URL and password (if password protected). So that we help you to fix this
Thank you
Based on the screenshot we can at least narrow this down to being either a problem with the theme, or something to do with an app that is working in between the checkout button click and the checkout page itself.
The checkout itself will be working fine. You can test that by adding items to the cart and changing the url in your address bar to https://example.com/checkout
^ if doing that loads the checkout, it confirms checkout it ok.
It is sleekgeekeyewear.com
JulyBabies password
I tried what you said about my website / checkout and you’re right it does work when doing that.
I’m not sure how to fix it
my theme is District
@Sleekgeekeye
I have Seen above the given screenshot. your cart page occurs 3 major issues.
While for this it’s loading.
if you need help to fix this. let me know,
We are always happy to help you.
Thank you.
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Yes I need help fixing this, please help