Checkout Page Still Not Being Tracked Even After Adding Code in Shopify Custom Pixel

Technical Q&A
1

Hi, I need some help.

I’m unable to track my website pages after Add to Cart. From Checkout pages, GTM is not able to track any page, even purchase. To solve this, I pushed the GTM code in Custom Pixel with Data Layers for relevant events that I want to track but the code is still not firing. Please help.

Here is the website: https://yourcleanlab.com/

2

Hey there,

Looks like the issue is in the tracking setup. It could be because the GTM code might not be executing on all the pages (checkout and purchase too).

Check the GTM container if it is placed between the head and body part of the HTML code for every page you are tracking.

Check the data layer if it is accurately set and the events are pushed to the data layer.

Read this: https://support.google.com/tagmanager/answer/6103696?hl=en

I also recommend using a hassle-free way of tracking pixels for AddToCart and Purchase. It is by using any Shopify app. I recommend trying AdNabu’s Meta Pixel app, which offers one-click pixel integration, and you don’t have to do much on it. You can perform Pixel integration and track AddToCart and purchase (and more events) within your Shopify admin.

Hope this helps.

Edit - Typo.