Hello, when my clients try to purshase from my store, they’re blocked at the payment/checkout page, can you help me to figure out where the problem is from? Here’s the link to my store checkout page: https://shopsmart-home.com/checkouts/c/bdb6e97d105bd04f844fb8e653952c73/information
Topic summary
Clients are unable to complete purchases and get blocked at the payment step of the store’s purchase flow. The store owner asks for help to identify the source of the issue.
A direct link to the payment step was shared for review and troubleshooting: https://shopsmart-home.com/checkouts/c/bdb6e97d105bd04f844fb8e653952c73/information. This URL is central for reproducing and analyzing the problem.
No error messages, screenshots, or additional symptoms were provided. No actions, fixes, or diagnostics have been reported yet.
Status: open; assistance requested to determine the cause and resolve the payment-stage blockage.