Hey, @adminEWE !
Welcome to Shopify Community. My name is Olivia and I work here.
To make sure we get you the support you need, can you please clarify the following details for me:
- Is this a development store on a currently active Shopify Partner account?
- Are you using Shopify’s Bogus Gateway or test mode for an active gateway?
Once we have that information from you, we can better guide with next steps.
I look forward to your reply,