Coding help

Topic summary

A store owner is unable to modify their header due to custom coding issues, reportedly from an AI site used during store setup. Shopify support identified the custom code as the source of the problem.

Responses offered:

  • TheUntechnickle volunteered free assistance, requesting collaborator access to diagnose and fix the issues
  • LizHoang recommended hiring a dedicated developer for ongoing support, noting that custom code help in the forum is typically limited to basic CSS only

Current status:
The discussion remains open with the store owner seeking contact details. TheUntechnickle provided their email (hello@untechnickle.com) and confirmed they can make the necessary changes. No resolution has been implemented yet.

Summarized with AI on November 1. AI used: claude-sonnet-4-5-20250929.

Hi

are there any expert coders that can help me with my store? i cant make any changes to my header, and im told my Shopify help that some “custom coding” has been done on my account that i used an AI site to build.

1 Like

Hey @muckypaws ,

Hope you’re doing fantastic :grinning_face_with_smiling_eyes:

We’d love to help you for free. You can DM us your collaborator code, and we shall begin right away.

Looking forward to hearing from you,
Shubham | Untechnickle

1 Like

Hi

thanks for reaching out to help - What’s the next step?

www.muckypaws.store

Hi @muckypaws , thanks for reaching out.

Regarding your concern, I’d recommend you hire a dedicated developer so that they can take responsibility for any issues that arise in the future. Moreover, I’d like to inform you that custom code here is usually limited to basic CSS only.

I hope my information is helpful to you.

Liz

You can send us your collaborator code and we’ll make sure everything is functioning alright!

Cheers!
Shubham | Untechnickle

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hi can you send me the details of one, or can you do it?

Hi - Do you have an email address that i can contact you on?

Hi Do you have an email address that i can contact you on?

Yes, you can contact us and we’ll make the changes for you.

Shubham | hello@untechnickle.com

1 Like