Collection list is empty when i want to classify my products

Topic summary

Main issue: After creating a product collection list, the collection field appears empty when attempting to assign products, preventing classification into collections.

Context: In Shopify, “collections” are groups of products used to organize the store and enable filtering. The user expects to select an existing collection when editing a product but sees no available options.

Latest update: A community member requested the store URL to investigate the configuration and identify the cause. No technical diagnosis or fix has been provided yet.

Status: Unresolved and pending further information from the store owner.

Action items: Share the site/store URL so a community expert can review settings (e.g., how collections were created, manual vs. automated rules, publishing status) and suggest a solution.

Notes: No images, videos, or code snippets were provided; troubleshooting will depend on site access/details.

Summarized with AI on February 9. AI used: gpt-5.

after i set up my collection list and while i am trying to identify the product collection i found the collection part empty and i can not classify my products according to collection list

1 Like

@tamershahtout

Thank you for reaching out and posting this question!
Sorry you are facing this issue, it would be my pleasure to help you.

Welcome to the Shopify community! :blush:
Thanks for your good question.

Please share your site URL,
I will check out the issue and provide you a solution here.