collection pages

Topic summary

A Shopify site is experiencing a “load more” button malfunction on collection pages. When clicked, the button displays duplicate products instead of loading additional items from the collection.

Proposed Solution:
The issue may stem from disabling the default Product Grid in the theme customization settings (Sales channels > Online Store > Themes > Customize > Collections > Default collection) and replacing it with a Featured Collection section. This configuration conflict appears to cause the pagination to reload the same product set repeatedly.

Status: The discussion remains open with one potential diagnosis provided, but no confirmation of whether the suggested fix resolved the problem.

Summarized with AI on October 27. AI used: claude-sonnet-4-5-20250929.

I am on a shopify site on the backend and am running into an issue. on all collection pages, when I click the “load more” button to dive deeper into the collections, the products are duplicating and the page is only showing the same products over and over. any idea how to fix this error

1 Like

Hi @katemarker

I guess you disabled Product grid from your Sales channels > Online Store > Themes > Customize > Collections > Default collection, added a Featured collection, so you got that issue.