Collection tag not showing up when using search bar

Shopify Discussion
1

Hi, I have a collection named ‘Fabric Range’ that has its own page, when people use the search bar and type in ‘fabric’ it doesn’t return any results. This page doesn’t have any product listings, just links. Is there a way to have this page appear when people search for ‘fabric’?

1 Like
2

Hello @adminessential ,

Greetings from flareAI app! I am Gina, and I am here to help.

If you have a collection tag that is not showing up when using your Shopify store search bar, there are a few potential reasons for this. Here are some troubleshooting steps you can take:

  1. Check your search settings
    In your Shopify store, go to Settings > Search preferences. Make sure that the “Products, pages, and collections” option is selected, and that the collection tag is set to be searchable.

  2. Check your collection tag spelling and formatting
    Make sure that the collection tag is spelled correctly and formatted correctly. Collection tags are case-sensitive, so ensure that the tag is written in the same way as it appears in your collection settings.

  3. Check your collection page settings
    Go to your collection page settings and make sure that the collection tag is correctly applied to the collection. You can do this by clicking on the “Edit website SEO” button and checking the “Tags” field.

  4. Ensure that the collection is published
    Make sure that the collection is published and visible on your website. If the collection is not published, it will not appear in search results.

  5. Check for conflicting apps
    If you have installed any apps on your Shopify store that modify the search functionality, they may be conflicting with your collection tag. Try disabling any search-related apps and see if the collection tag appears in search results.

If none of these troubleshooting steps resolve the issue, you may need to contact Shopify support for further assistance.

Let me know if you require any further guidance.

Gina

3

The “Search preferences” option does not exist, can you give the correct info.

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4

After the third attempt, Shopify’s bot finally answered my question, which appears to be the same as yours:

Collection pages don’t appear in Shopify storefront search because it’s designed to search products, not collections.

Collections will show up predictive search, but not in the storefront search results.