Today I received an email from google search console saying the following:
Page Indexing Issues Detected
To the owner of “mywebsitelink”
Search Console has identified that your site is affected by 1 Page indexing issue(s). The following issues were found on your site. We recommend that you fix these issues when possible to enable the best experience and coverage in Google Search.
Top issues
-
Soft 404
When I Click on “Fix Page Indexing Issues”, it takes me to the Backoffice and the url error is:
https://“WEBSITE” . com/collections/all/call-details-hack,%E2%AD%95My%20Telegram%E3%80%90%40Kunghac%E3%80%91%E2%AD%95-hack-airtel-mobile-number-details,call-details-hack,hack-call-details,hack-call-history-of-airtel-mobile-number
I didn’t “VALIDATE FIX” because currently this weird page isn’t indexed or served on google, and I don’t want it to appear on google, I think this is what is probably not allowing my site to simply show this indexed page online?!? I’m not an expert. Already contacted Shopify customer support and they are looking into it. they also told me not to validate anything until being contacted once more.
A quick google search pasting this " collections/all/call-details-hack,%E2%AD%95My%20Telegram%E3%80%90%40Kunghac%E3%80%91%E2%AD%95-hack-airtel-mobile-number-details,call-details-hack,hack-call-details,hack-call-history-of-airtel-mobile-number
I found lots of websites with this line in them, when you click one of them takes you to a page with that line obviously, this weird index page has the word Hack too many times for my taste
its the same website, so it isn´t a clone or anything, a page only difference is that line
ex:
Original website: https://nationaljewelrycompany.com/
With line: https://nationaljewelrycompany.com/collections/all/call-details-hack-app,%E2%AD%95My%20Telegram%E3%80%90%40Kunghac%E3%80%91%E2%AD%95-hack-airtel-number-call-details,hack-airtel-mobile-number-details,call-detail-hack-kaise-kare,airtel-call-history-hack,hack-call-details,call-details-hacking-app,vodafone-call-details-hack,airtel-number-call-history-hack,call-details-hack,hack-jio-number-call-details,%20%20%20579e
I see plenty of other examples and plenty are shopify as well. pages and pages of this, I have no idea what this is.
Got an answer:
Based on our investigation, it appears that the link
detected by Google is a spam link. This may have occurred due to your website being hacked or infected with malware.
To resolve this issue, we recommend cleaning your website and devices. If you are not familiar with how to do this, you can either install a Chrome extension such as Malwarebytes or consult a Shopify expert for assistance.
So there you go, keep your eyes peeled
Hello - I have just had the same thing happened. I received a report this morning from the google consol. And it said top growing pages and then is one of my product pages on my website with this weird hacking code attached. hacker-typer-telegram,
my%20telegram【%40kunghac】
-instahax0,ighackfollowers-com,telegram-followers-hack-real,telegram-hack-like-and-follower,hacking-telegram-accounts-2022,followers-hack,hacker-telegram-2022,telegram-private-profile-hack,site-to-hack-telegram-account,gram-hacker-com,%20%20%200e7a
I copied and pasted this link and there are alot of websites who have it attached to theirs also. Is everyone being hacked. What is going on?
Hi Mate,
Yeah I’m having the same issue. Any response to this thread with some advice would be appreciated.
Hey there,
We recently fixed this issue for multiple clients.
This is caused by fake or spammy external sites linking to your domain from a large number of websites and pages with false (made-up) URLs pointing to a vulnerable subfolder.
Currently Shopify has two vulnerable subfolders one is /vendors* and the other is /collections/all/*
We fixed this by blocking the paths in robots.txt file within the liquid theme and adding a noindex tag in the theme liquid under /vendors/ and /collections/all/ using a wildcard.
Here is what we did:
- Edit your theme.liquid file. Add the following in the section:
{%- if request.path == ‘/collections/vendors’ or request.path contains ‘.atom’ or request.path contains ‘/collections/all/’ and request.path != ‘/collections/all/’ -%}
{%- endif -%}
- Consider creating a custom robots.txt file. This is more complicated. Basically, you go into the code of your theme and add a new template if it does not exist yet. Robots.txt should be one of the options. This will create a custom version in your code base. Once you have that, you can add:
{%- if group.user_agent.value == ‘*’ -%}
{{ ‘Disallow: /collections/vendors*’ }}
{{ ‘Disallow: /collections/all/*’ }}
{%- endif -%}
Once this is done login to Google Search Console and live test the problematic URLs to make sure they are now not indexable.
Here is how to do it:
-
On the dashboard click “Pages” on the left-hand menu
-
Click view data about indexed pages

- Look for problematic URLs and click the little magnifying glass. Example:

4. Test live URL up on the top right.

- If what you have implemented is correct you should see this:
Please be aware this should be done by developers or SEO Specialists. If not implemented correctly, you could de-index your entire site because this is a global element that tells Google not to index these specific paths.
I hope this helps.
I too have this same issue. I wonder if the last post here is the actual solution to fix it. Did you do anything to your site fix the problems?
Thanks for providing this suggestion. I’d love it if Shopify could approve your suggested fix for this!