Collections not showing on Mobile

Topic summary

A user is experiencing an issue where certain collections display correctly on the web version of their Shopify store but fail to appear on mobile devices.

Key Details:

  • The problem affects only some dropdown collections, not all
  • The user has already verified standard troubleshooting steps without success

Current Status:

  • Another community member has requested a store link to investigate further
  • The issue remains unresolved and requires additional diagnostic information to identify the root cause
Summarized with AI on October 28. AI used: claude-sonnet-4-5-20250929.

Some of my Collections are not showing under Mobile. The collections show on the Web version, but not Mobile. I have done checked everything it says to check, but still not showing up on Mobile Version. Mostly everything is showing, but just not a few of the drop down collections.

Hey VGB!

Bit hard to help without seeing this. If you feel comfortable please send over a link?