Collects giving an internal server error

Retired Boards Appdev Graphql Basics And Troubleshooting
1

Hi,

We are experiencing the following error:

{
“errors”: “Internal Server Error”
}

When attempting to use the following urls:

https://.myshopify.com/admin/api/2021-04/collects.json
https://.myshopify.com/admin/api/2021-04/collects/count.json

Different API versions give the same result. Here are some example requestid from the headers:
a900afec-a2b9-4c3e-b208-8534b0a09845
7f0cde06-6328-4f1c-a087-2997dd3dcc32

Thanks in advance.

2

Hi @Graeme_H

We’re going to need a little more info for this issue - could you please fill out the Report an Issue form found under the Partners Support section. If you could include all the stores affected for which you have access, we can go in and take a closer look at where the issue may lie.

Thanks!

3

Thanks, I’ve logged a support request.