Hi
On the Doris theme, I configured all the steps in Admin → Products-> product that I want to edit, In the Variants section, I added variant, then I added image on the variant details page,
I installed “GLO Color Swatch, Variant Image” app, and configured it but despite that, the image does not change when I click on the color of variant. Thanks in advance for your help.
Hello, @LindaEs !
First, make sure that you have followed the installation instructions for the “GLO Color Swatch, Variant Image” app correctly. Double-check that you have enabled the app and that it is configured properly.
If the app is installed correctly, the issue may be with the theme itself. Try switching to a different theme and see if the color swatch feature works with that theme. If it does, then the issue is likely with the Doris theme.
If the issue persists, you may need to reach out to the app developer or Shopify support for further assistance. They may be able to help you pinpoint the issue and resolve it.
I hope this helps! Let me know if you have any other questions or concerns.
Thank you for your message, the "GLO Color Swatch app and Color Swatches work properly with other themes like Dawn, but with Doris theme, dos not work, I like this theme, and I want to solve this problem with it. I can not reach the developer, but I will contact Shopify support for further assistance.
Thank you.
You’re welcome! It’s good to hear that the app is working properly with other themes. If you prefer to use the Doris theme, then reaching out to Shopify support would be the best next step. They should be able to help you troubleshoot the issue further and determine if there is a compatibility issue between the app and the theme.
In the meantime, you may want to try disabling any other apps that could be conflicting with the “GLO Color Swatch, Variant Image” app. It’s possible that another app is causing the color swatch feature to not work properly with the Doris theme.
I hope Shopify support is able to help you resolve the issue! Let me know if you have any other questions or concerns.