A user encountered an issue where color variants other than blue, white, and black were not displaying correctly on their product page. Specifically, a red hoodie option appeared with a plain white color picker instead of showing the actual color, potentially confusing customers.
Troubleshooting steps suggested:
Resolution: The issue was resolved by adjusting theme settings related to variant display (option #3 from the troubleshooting list). The problem stemmed from the Shopify theme’s built-in configuration rather than product setup or inventory issues.
Here is the link to the page: https://lyrizone.com/collections/apparel/products/lyrizone-tie-dye-hoodie
As you can see, there is a red production option and selection, but the color picker is plain white. This can confuse the customer into not even knowing it’s available.