En algunos países me piden información adicional para poder hacer el envió, pero la plantilla de shopify no me permite poner un campo para pedir esa información especial, lo que hace que la venta tarde mas , como puedo hacer para que cuando compre el cliente, se le pida esta información especial cuando llene los datos de entrega, por ejemplo en Mexico te pide una clave especial que es RFC o CURP y sin eso no se puede enviar el producto.
Hello!
That sounds like an urgent issue. I can see where the problem is coming from and I’d be happy to help.
If you’re using Shopify Basic, Shopify, or Advanced, you cannot directly edit the checkout fields unless you use Shopify Checkout Extensibility apps.
Only Shopify Plus allows full checkout editing without apps.
If you need to collect extra information like RFC or CURP for customers in Mexico, there are a few easy ways to do it on Shopify (depending on your plan):
a. Easiest option: Use a checkout fields app
Since Shopify doesn’t let you add custom fields to the checkout on most plans, the simplest fix is to use an app. Some good ones are:
Custom Fields
EZ Checkout Fields
HulkApps Order Form
This works on all Shopify plans and is the most hassle-free option.
b. Add a field on the cart page
If you don’t want to use an app, you can add a small text box on the cart page asking for RFC or CURP. The info will then show up in the order notes.
However, if you’re not into coding, you would need a Shopify developer to do the custom coding for you.
c. Subscribe on Shopify Plus
If you’re on Shopify Plus, you can fully edit the checkout and add the field directly without any apps. But this plan is quite expensive, so most stores just use an app.
Hope this helps you out regarding your concern.