Compare at price is not showing - Origin theme

Shopify Discussion
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Topic summary

A user is experiencing an issue where the compare-at price (strikethrough/original price) is not displaying on their Shopify store using the Origin theme, with only the sale price visible.

Troubleshooting attempted:

  • Verified that the “Compare at price hiding button” is turned off in Settings > Markets > Preferences > Advanced

Current status:

  • The issue remains unresolved
  • Another user has offered to investigate further and requested the store URL and password (if applicable) to diagnose why the compare-at price feature isn’t working properly
Summarized with AI on November 4. AI used: claude-sonnet-4-5-20250929.
1

I tried to set a compare at price in my shop but nothing is showing, only the original price.
I went to setting > markets > preferences and made sure the Compare-at price hiding button is off.
What may be the solution for this problem?
Thanks in advance.

2

Hi @OytiotDesigns

Could you please share your store URL and password (if it’s password-protected) so I can better understand why the “Compare at Price” is not displaying?

Looking forward to assisting you further.

Regards,

Sweans