Compare at price not appearing at domain site

Topic summary

Issue: The “compare-at price” (original crossed-out price and sale tag) appears on the myshopify.com storefront but not on the custom domain (bloomoonfinds.com), causing sales not to show on the domain site.

Context:

  • The store owner applied compare-at prices to all products and expects sale indicators on both domains.
  • A responder reported seeing the compare-at price and requested screenshots for clarification.

Evidence:

  • Two screenshots were provided, highlighting that the custom domain lacks the sale tag and compare-at pricing, while the myshopify.com version shows them.
  • Images are central to understanding, as they illustrate the discrepancy between the two domains.

Current status:

  • No specific fix or root cause has been identified yet.
  • The thread is awaiting further troubleshooting guidance (e.g., theme settings, caching, or configuration differences were not discussed or confirmed).

Outcome:

  • Unresolved/ongoing. The next step is for responders to review the provided images and advise on settings or technical causes that could differ between the custom domain and the myshopify.com domain.
Summarized with AI on February 6. AI used: gpt-5.

Hi, I recently added a compare at price to all of my products, but the price is not showing on the domain site only on the myshopify one. How can I fix this and get the sale to the domain site as well? URL: https://bloomoonfinds.com

1 Like

@BloomoonFinds

oh sorry but i can see Compare At Price if still issue please share issue image

@KetanKumar You can see the problem I stated in the photos below. You see the domain site does not have the sale tag and the compare prices.