In order to receive payment I found my store need to complete account setup again, however, whenever I click on the submit detail button it always gave me a 404 page.
It’s a bit of urgent as our store cannot accept any orders right now and we are having marketing ads on at the same time.
Please advise what we can do to receive payments again and I hope to hear from you soon, thanks.
To resolve the 404 error when submitting your account setup details, try clearing your browser cache or using a different browser to see if that helps. If you have any browser extensions, consider disabling them temporarily, as they might interfere with the submission process. Additionally, ensure that all required fields are filled out correctly before submitting. If the issue persists, it might be beneficial to try accessing the setup from a different device. This should help get your account set up so you can start accepting orders again.
Can you drop your website link For proper analysing?
https://prolunielagency.wixsite.com/my-site-2 this my website
Tried both clearing cache and using another browser but both no luck. The 404 still appeared. I didn’t use any extensions or plugins so that might not be the issue.
Actually my shop has been gone through the process before, but after a long hiatus it seems we have to go through the process again.
May I know is there any channel that I can contact Shopify CS directly?
I asked can you drop your website link And since when has this started?
