Hey @jbgrunewald ,
The indicator “A payment method other than a credit card was used” is simply the indicator that is thrown when the checkout used to purchase the item has a credit card count of 0 associated to it. It does not mean that the order has a higher risk level or is more likely to be fraudulent, it is merely just an indicator we have on the order. The other indicator message we can put instead of this is “Payment was made with 1 credit card” or “Payment was attempted with %{count} credit cards”. So all that to say, these are just indicators on the order and are not necessarily signs of higher fraud risk.
I know from past experience that this indicator can sometimes be raised when completing an order of 0.00. If this is not the case for you, could you DM me more information about your sales channels and orders in which you see this issue happening? That way I could investigate further why this is happening