Confirmation email apps

Topic summary

Seeking recommendations for apps that automatically send confirmation emails when customers contact a Shopify store (auto-response acknowledging receipt of an inquiry).

Clarification requested on whether suitable solutions should be native Shopify App Store apps or external third‑party integrations.

No specific apps have been suggested yet. No decisions or action items recorded. The question remains open with key details (preferred app type and candidates) unresolved.

No images, code, or attachments are involved; no technical constraints or requirements were specified.

Summarized with AI on December 29. AI used: gpt-5.

Hi there!

I’m interested in finding apps automatically sending confirmation emails when a customer contacts us.
Could you recommend some?

Thanks,

Sayaka

Are those Shopify apps or third-party apps?